When deployed, AI agents will encounter problems that are beyond their autonomous problem-solving capabilities. Leveraging human assistance can help agents overcome their inherent limitations and robustly cope with unfamiliar situations. We present a general interactive framework that enables an agent to determine and request contextually useful information from an assistant, and to incorporate rich forms of responses into its decision-making process. We demonstrate the practicality of our framework on a simulated human-assisted navigation problem. Aided with an assistance-requesting policy learned by our method, a navigation agent achieves up to a 7x improvement in success rate on tasks that take place in previously unseen environments, compared to fully autonomous behavior. We show that the agent can take advantage of different types of information depending on the context, and analyze the benefits and challenges of learning the assistance-requesting policy when the assistant can recursively decompose tasks into subtasks.
Professor at George Washington University
I am a Professor with Human-Technology Collaboration and Educational Technology programs at George Washington University in Washington DC. I have written 12 books and more than 100 articles, and I co-host of the Parsing Science podcast where scientists tell the stories behind their research. I am also the developer of the WeShareScience.com online platform for sharing research videos, and SciencePods.com where researchers can create free podcasts about their science. My research interests include human interactions with intelligent machines, needs, needs assessments, and instructional design.
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